Terms of Use

Last updated: 13 September 2026

These terms govern the use of the Growney app. They are also the terms of service required by the Polish Act of 18 July 2002 on providing services by electronic means. By creating an account, you accept them. How we handle personal data is explained in the Privacy Policy.

1. Who provides Growney

Yevhenii Dryha, ul. Milczańska 18a/22, 61-131 Poznań, Poland, NIP 5273007452, REGON 522367200, registered in the Central Registration and Information on Business (CEIDG) (“we”, “us”).
Email: support@growney.app. We answer in English, Polish and Ukrainian.

2. Definitions

• App: the Growney mobile app for iOS and Android.
• Account: a grown-up's account in the App.
• Family: the shared space where grown-ups manage children's profiles, tasks and balances.
• Owner: the grown-up who created the Family and manages its subscription.
• Relative: another grown-up the Owner invited to the Family.
• Child profile: a child's profile in a Family, created by a grown-up.
• Child device: a phone or tablet a grown-up linked to a Child profile.
• Virtual money: amounts shown in the App in a currency chosen by the Family.
• Subscription: paid access to the App for one Family.

3. What Growney provides

Growney lets a Family:

• create Accounts and a Family, add Child profiles and invite Relatives;
• create tasks, bonuses, fines and savings goals, record rewards and purchases and see the history;
• let a child use the App on a Child device: see tasks, send them for review and suggest goals;
• receive notifications about tasks, rewards and goals.

Creating an Account is free. Using the App beyond the free trial requires a Subscription (section 6).

Technical requirements

• a smartphone or tablet with a version of iOS or Android supported by the current App version, as listed on its store page;
• an internet connection (some actions wait in a queue and are sent when the device is back online);
• an email address, or an Apple or Google account for signing in;
• optionally, access to the camera and photos for pictures and photo proof, and permission to show notifications.

Risks

As with any online service, there are risks, such as someone getting into your Account if they learn your password, or malware on your device. Use a strong password that you don't use elsewhere, keep your system and the App up to date, and unlink devices you have lost.

4. Accounts and child profiles

• To create an Account, you must be an adult under the law of your country.
• Only a child's parent or legal guardian, or a person with their permission, may create a Child profile, link a Child device or invite Relatives to a Family with that child.
• Keep your sign-in details to yourself. You are responsible for what is done from your Account.
• The agreement to use the App is concluded when you create an Account and lasts indefinitely. You can end it at any time by deleting your Account in the App (Settings → Delete account) or by writing to us. See Delete your account.
• If you are the Owner and other grown-ups use the Family, transfer ownership to one of them before deleting your Account.
• Deleting your Account does not cancel a Subscription bought in the App Store or Google Play. Cancel it in the store.

5. Virtual money

• Virtual money is a record a Family keeps for itself. It has no monetary value and is not money, electronic money, a payment instrument or a claim against us.
• Virtual money cannot be withdrawn, exchanged, transferred outside the Family or used to pay us or anyone else.
• Whether and how a Family turns virtual money into real rewards or pocket money is entirely the Family's decision.
• The currency name or symbol shown in the App is only a label.

6. Subscription and free trial

• One Subscription covers one Family: all its grown-ups and children, on iOS and Android.
• Subscriptions are sold through the App Store (Apple) or Google Play (Google), under the store's terms. The store handles payment, taxes, receipts and refunds. The price, including VAT where applicable, is shown in the store before you buy.
• Free trial. Every new Family can use the App for free for 14 days from when the Family is created. The trial needs no payment details and does not turn into a paid Subscription on its own: when it ends, the Family switches to read-only mode until a Subscription is bought.
• Automatic renewal. The Subscription renews for the same period at the price shown in the store unless you turn off automatic renewal at least 24 hours before the current period ends. The store charges your account when the paid period starts and at each renewal.
• Cancelling. In the App Store: Settings → your name → Subscriptions. In Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions. After you cancel, access continues until the end of the paid period.
• Price changes. The store notifies you of price changes under its rules and, where required, asks for your consent.
• When the Subscription ends, the Family's data stays in read-only mode: balances and history remain visible, but new actions are blocked until the Subscription is renewed. Data is not deleted.
• Right of withdrawal. If you are a consumer in the EU, you may have the right to withdraw from a distance contract within 14 days. Because Subscriptions are sold by Apple or Google, you use this right and request refunds through the store, under its terms.

7. Your content and acceptable use

• You keep all rights to what you add to the App: names, pictures, photos and comments. You give us a free, non-exclusive licence to store, process and show this content to your Family, only to provide the App and only until the content is deleted.
• Photo proof should show the result of a task, not people. Never take or upload photos of a child who is undressed.
• You must not:
  • upload illegal content, content that infringes other people's rights, or offensive, violent or sexual content;
  • use the App to harass or humiliate anyone, including children;
  • try to access other Families' data, bypass security, overload the service, or decompile the App except where the law allows it.
• Reporting illegal content. Anyone can report content they believe is illegal to support@growney.app. Please explain why it is illegal and where it is. We review reports promptly and tell the reporter and the affected user about our decision and the reasons for it.

8. Suspension and ending the service

• We may block or delete an Account that seriously or repeatedly breaks these terms, for example by uploading illegal content or attacking the service. We will tell you by email first and give you a chance to explain, unless the law requires immediate action or a warning would put other users' safety at risk.
• If we decide to shut Growney down, we will announce it at least 30 days in advance, stop renewals and, on request, send you a copy of your data.

9. Availability and updates

• We work to keep Growney available, but maintenance, updates and outages at our providers can cause interruptions.
• We update the App to fix errors, add features, keep it secure or meet legal requirements. Changes are free of charge. If a change significantly reduces what a paid Subscription gives a consumer, we will tell you in advance, and you may end the agreement within 30 days of the change.
• For consumers, and for sole traders using the App for purposes that are not professional in nature, we are liable for the App's conformity with the agreement under the Polish Consumer Rights Act.

10. Liability

• Growney helps a Family organise tasks and rewards. Decisions about rewards, fines and pocket money are made by the Family.
• Nothing in these terms limits liability that cannot be limited by law, including for intentional harm or gross negligence, or consumers' statutory rights.
• If you use the App as a business and not as a consumer, our liability is limited to the amount paid for the Subscription in the 12 months before the damage, and does not cover lost profits.

11. Complaints

• Send complaints about the App to support@growney.app. Describe the problem, give your Account's email address and tell us what you expect. We reply within 14 days of receiving the complaint.
• For payments and refunds, contact the store where you bought the Subscription: Apple or Google Play.
• Consumers in Poland can get free help from a municipal or district consumer ombudsman (rzecznik konsumentów) or the Trade Inspection (Inspekcja Handlowa); see prawakonsumenta.uokik.gov.pl. Consumers in other EU countries can contact the European Consumer Centres Network.

12. Changes to these terms

We may change these terms for important reasons: a change in the law or store rules, new or changed features, security, or a change to the Subscription. We will tell you in the App or by email at least 14 days before a change takes effect. If you don't accept it, you can delete your Account and cancel the Subscription before that date.

13. Governing law

These terms are governed by Polish law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim before the courts there.

14. App Store and Google Play

If you downloaded the App from the App Store, the following also applies:

• These terms are between you and us, not Apple. We, not Apple, are solely responsible for the App and its content.
• You may use the App on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the App.
• We, not Apple, are responsible for any claims relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the App infringes their intellectual property rights, we, not Apple, are responsible for the investigation, defence, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

If you downloaded the App from Google Play, the Google Play Terms of Service also apply to the download. Google is not responsible for the App.

15. Third-party materials

The App uses Phosphor Icons (MIT License) and the Rubik and Pangolin fonts (SIL Open Font License); its pictures are our own.